Technology & e-commerce

Whether you are a seller, buyer, developer, user, maintainer, supporter or exploiter of technology you need to be aware of and address the legal requirements and pitfalls. This is important across the whole range of technologies be it on-line trading, mobile payments and apps, the internet of things, cloud solutions, social media or more traditional software and hardware solutions or otherwise.

What we do

In a constantly evolving world of technology and e-commerce solutions and with the rapid pace of development, you need lawyers who are up-to-date, on-the-ball and who understand the legal implications of using and exploiting technological solutions.

Our core areas of expertise include advising customers and suppliers (private and public sector) on licensing, outsourcing, procurement, cloud services, open source, the internet of things, and mobile payments and apps.

We have advised on, and negotiated, a variety of technology agreements including:

  • Software licensing, development (including agile development) and distribution
  • Outsourcing and managed services
  • Cloud services (SaaS, PaaS and IaaS)
  • Maintenance and support
  • Service level agreements
  • Hardware supply, distribution and reseller arrangements (including OEM and VAR)
  • Research and development
  • Data centres and hosting
  • Disaster recovery and business continuity

In terms of our e-commerce experience, this includes:

  • E-commerce solutions – business-to-business (B2B) and business-to-consumer (B2C)
  • Web design, hosting, development and maintenance
  • Website terms and conditions, disclaimers and policies/procedures
  • Distance selling and other regulatory issues

Who we do it for

We are technically-astute lawyers experienced in advising on all aspects of technology. Our clients are companies that develop or create technology, are enabled by technology, or whose business model is primarily based on technology.

Whether you are a start-up, mid-market business or global enterprise – and whatever your interest in or need for technology – we are able to help you.


The simple way to protect your business when supplying services and consultancy services

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Legal and commercial procurement support when you need it

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Helping you put your tender through a robust quality assurance process

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Helping you keep your business protected from uncertainty and challenge

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Notable technology and e-commerce experience includes:

Advising on a managed solution / service agreement with a leading retailer

Global business and technology services provider

Advising on a global data network agreement

Global education provider

Advising on two multi-billion pound global AM&D agreements

Global telecoms operator

Advising on various ICT systems and services agreements

Global investment bank

Advising on various global reseller, wholesale and business partner agreements

Global telecoms provider

Advising on various reseller arrangements for the licensing of its software in the Middle East

Global IT provider

Advising on an agreement with a major airline for the supply and installation of an in-flight entertainment system

Wireless technology/in-flight entertainment provider

Advising on a significant outsourcing of a major airlines booking and reservations systems

Leading global travel technology provider

advising on an e-commerce strategy, contract documentation and data protection obligations

Manufacturer of high-end audio equipment

advising on e-commerce retailing requirements and documentation, cookie usage and data protection

Global luxury products manufacturer

Advising on various commercial agreements, policies and procedures for a new international online marketplace for high value unique products

Online printing provider

Advising on an IT managed service agreement with an outsourced supplier


Advising on its online documentation, and regulatory issues in relation to online fare displays and airline failure guarantees

Ticketing agency